A blind hungarian woman forget to tell WizzAir that she’s blind on time, so the low cost airline would take her and her guide only for price of 2tickets. Upon investigation, the low cost airline changed its policy.
It’s somekind a fairytale story. A blind woman , whom wished to fly from Budapest to Rome, asked her brother for help to book ticket over the net. And noticed her disability only a week before departure. Than WizzAir wanted to charge them two tickets.
The woman in our tale, went to the Equal Handling Authority in Hungary to make an investigation. So they did. They found out that there are no indication on the hungarian website that blind travellers should have to get two tickets if they want to use a guide, only in the english session. And the authority investigation got another interesting thing, if a blind traveller buy ticket 3days before departure it is not a problem, but if disabled travellers buy ticket 1month earlier and notice only a week before it is a problem.
But the story ended with a happy ending, WizzAir changed its policy (yes to the right direction), and the woman got a 100EUR voucher.
